Privacy Policy

Kalastu (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
Order Information: Photos or files uploaded for custom portraits.
Technical Data: Device information, browser type, IP address, and cookies.

2. How We Use Your Information

We use your information to:

Process, fulfill, and deliver your orders.
Communicate order updates and provide customer support.
Improve our website, products, and services.
Send promotional emails and offers (only if you opt in).

3. Data Protection & Security

All payment transactions are processed through secure third-party gateways. We do not store your credit/debit card details.
Uploaded photos/files for custom portraits are used solely for fulfilling your order and are deleted after completion.
We implement security measures to protect your personal data from unauthorized access or disclosure.

4. Sharing of Information

We do not sell or rent your personal data. Information may be shared only with:

Trusted service providers (e.g., shipping partners, payment processors).
Legal authorities, if required by law.

5. Cookies

Our website may use cookies to enhance browsing experience, track website performance, and personalize content. You may disable cookies through your browser settings.

6. Your Rights

You have right to:

Access, update, or request deletion of your personal data.
Withdraw consent for marketing emails at any time.

7. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us: support@kalastu.com / Call on +919904901247